Frequently Asked Questions

👟 Products & Orders

Are your products high quality? Yes! Every pair is carefully selected for quality, comfort, and durability—we only stock footwear we trust for everyday wear.

How do I choose the right size? Check the size chart on each product page. If between sizes, we suggest sizing up for a more comfortable fit.

📦 Shipping & Delivery

Do you ship internationally? We currently ship exclusively within the United States.

How much does shipping cost? Standard shipping is 100% free on all US orders, with no minimum or code required.

🚚 Order Delivery & Tracking

How long will delivery take? Handling: 1–2 business days (Monday–Friday). Transit: 7–13 business days (Monday–Friday). Total estimated delivery: 8–15 business days.

How can I track my order? After shipment, you’ll receive a confirmation email with a tracking number and link. Allow 24–48 hours for carrier tracking to update.

🛑 Cancellations & Returns

Can I cancel? Before fulfillment, email support@danyshoes.shop immediately with your order number for a full refund. Once a tracking number is generated, the order cannot be canceled.

What is your return policy? Returns are accepted within 30 days of delivery. Items must be unworn, unused, in original packaging, and have all tags attached.

Are there restocking fees? No. Restocking fees are $0.00—no hidden fees.

💳 Payments & Security

What payment methods do you accept? Visa, Mastercard, American Express, Discover, Diners Club, Shop Pay, Apple Pay, and Google Pay.

Is my payment information secure? Absolutely. Shopify is Level 1 PCI-DSS compliant, and transactions are encrypted with SSL technology.

🏢 Contact Danyshoes

Contact us at support@danyshoes.shop or +1 (347) 588-7471.